Shipping and Logistics Video Best Practices

The shipping and logistics industry relies heavily on effective communication to streamline operations, improve customer service, and enhance overall efficiency.

Video content has emerged as a powerful tool in this sector, providing an engaging way to convey information, share updates, and train employees. According to a video marketing statistics report by MotionCue, 88% of marketers plan to incorporate more videos into their marketing strategies in the future.

In this article, we will explore best practices for shipping and logistics videos.

So, let’s get into it!


1. The power of visual communication

Visual communication has always been a cornerstone of the shipping and logistics industry. Effective communication is essential for coordinating shipments, tracking deliveries, and managing inventory.

With the advent of video technology, businesses in this sector have found a dynamic way to improve communication, streamline processes, and create lasting impressions on their clients.


i. Explainer videos

Explainer videos have become a staple in the shipping and logistics industry. They provide an efficient way to convey complex information to clients, partners, and employees.

Whether it’s explaining the shipping process, demonstrating the use of a tracking system, or outlining safety protocols, these videos simplify intricate concepts and make information accessible to a wide audience.

Here’s a shipping and logistics explainer video our team made for a client.

Like what you see? Get in touch! Our video animation company specializes in such videos.

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ii. Live streaming

Live streaming is another valuable tool in shipping and logistics videos. Companies can use it to broadcast real-time updates on shipments, warehouse activities, or even live customer support.

This real-time interaction fosters transparency and trust, as clients can witness the progress of their orders and get immediate responses to their queries.


iii. Corporate social responsibility (CSR) videos

CSR videos showcase a company’s commitment to making a positive impact on society and the environment.

For instance, a logistics company can produce a CSR video highlighting its sustainable practices, community involvement, and ethical business conduct.

These videos demonstrate the company’s values and help build a positive brand image while contributing to the betterment of the community and the planet.

Related: 5 Best Practices for Nonprofit Videos


iv. Customer testimonials and case studies

Nothing builds trust like hearing from satisfied customers. Shipping and logistics companies can leverage video testimonials and case studies to showcase their successful partnerships and demonstrate their reliability.

These authentic narratives not only serve as powerful marketing tools but also highlight the company’s commitment to customer satisfaction.


v. About us videos

About us videos offer a unique opportunity to tell your company’s story, values, and mission. These videos provide insight into the history of the company, its leadership team, and what sets it apart in the industry.

Incorporating these videos into your video marketing strategy can help shipping and logistics companies connect with clients on a personal level, humanize their brand, and reinforce their commitment to social responsibility.


2. Technical considerations

While the benefits of video content in the shipping and logistics industry are evident, it’s crucial to consider technical aspects to ensure the best results. Without considering these aspects, the shipping and logistics video best practices are incomplete.


i. Quality equipment

Investing in high-quality cameras, microphones, and editing software is essential for producing professional-grade videos. Clear audio and sharp visuals are paramount in delivering your message effectively.

Read more: 10 Best Shipping and Logistics Videos


ii. Scripting

Narrative structure: Consider using a clear narrative structure, such as a problem-solution framework. Begin by presenting a challenge or scenario relevant to your audience, then introduce your solution. This format keeps viewers engaged as they follow the storyline.

Character development: Create relatable characters within your script. These characters could represent employees, clients, or other stakeholders. Give them distinct personalities and roles within the story, making it easier for viewers to connect with the narrative.

Conflict and resolution: Introduce conflicts or challenges that your audience can relate to. Showcase how your company’s logistics solutions or services resolve these issues. A compelling conflict-resolution arc keeps viewers invested in the story.

Here’s how you can structure a script for an explainer video.


iv. Storyboarding

Characters: Design characters that reflect your brand’s values and align with the story’s message. For instance, if your company prides itself on reliability, design characters that convey trustworthiness in their appearance and actions.

Scenes: Plan a variety of scenes that contribute to the narrative and maintain visual interest. Ensure logical flow between scenes. Ensure a logical flow between scenes.

Colors: Choose colors that evoke the right emotions and maintain consistency to reinforce your brand identity. For instance, if your company emphasizes eco-friendliness, opt for green and blue tones to symbolize sustainability and trust.


v. Accessibility and localization

In a global industry, catering to diverse audiences is key. Provide subtitles or translations to reach clients and partners from different linguistic backgrounds. This demonstrates your commitment to inclusivity and accessibility.


3. Distribution strategy

Once your videos are created, it’s essential to consider where and how you will distribute them. A well-thought-out distribution strategy can maximize the reach and impact of your content.

Consider the following distribution channels:



Embed your videos on your company website, ensuring they are easily accessible to visitors.


Social media platforms

Share your videos across various social media platforms. Tailor your content to suit each platform’s audience and features.

For example, use Instagram for visually appealing snippets, LinkedIn for professional insights, and YouTube for hosting longer, informative videos.


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A post shared by MotionCue (@motioncuestudios)


Email newsletters

Include video content in your email newsletters to engage your existing client base and keep them informed about your latest developments and initiatives.


Industry events and conferences

Consider showcasing your videos at industry events and conferences. They can serve as powerful marketing tools to attract potential clients and partners.


Client portals

If you have a client portal or dashboard, integrate video content that provides added value to your clients. For instance, include training videos or real-time tracking updates.

Read more: 6 Video Marketing Ideas for the Shipping and Logistics Industry


That’s a wrap

In an increasingly competitive shipping and logistics landscape, embracing video best practices can provide a significant advantage. We hope this article was helpful.

From enhancing communication to improving training and marketing efforts, the possibilities are vast. By investing in the right equipment and planning your content meticulously, your shipping and logistics company can harness the power of video.

In case you are looking for someone to make a video for your shipping and logistics company, get in touch!

Want a video for your business?


Posted by Samra Tiwana

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