Terms and Conditions

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MotionCue will invoice you for 25% of the total budget at point of this signed contract agreement which will act as the deposit. The remaining monies will be paid according to the schedule and will be billed upon deliverable acceptance and approval by you.

You agree to pay our initial invoice upon receipt which will act as a deposit for the project. The remaining invoice after that will have 30-day payment terms. In the event payment is not made within 30 days, MotionCue will charge a late payment fee of 1% per month on any overdue and unpaid balance not in dispute, to cover the manpower, interest, and other costs MotionCue pays for carrying overdue invoices from tom -. In addition, MotionCue reserves the right to stop work until payment is received.


We can’t guarantee that our work will be error-free (we’re human!) so we can’t be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you’ve advised us of them, however, glaring errors cannot be grossly negligent. All content that will be used in the video will be content that you have permission to use.

Mutual Cooperation

We agree to use our best efforts to fulfill and exceed your expectations on the deliverables listed. You agree to aid us in doing so by making available to us needed information pertaining to your website and to cooperate with us in expediting the work.


All clients who deal with our company are under our privacy protection and their personal data will be kept with the utmost confidentiality. With that said, our clients should also note that this policy does not in any way insinuate the existence of a partnership between the company and the client, and they will not be granted a stake with our company.

Cancellation of Services

You have the right to modify, reject, cancel or stop any and all plans or work in process. However, you agree to reimburse us for all costs and expenses we incurred prior to your change in instructions, and which relate to non-cancellable commitments, and to defend, indemnify and hold us harmless for any liability relating to such non-cancellable commitments. We agree to use our best efforts to minimize such costs and expenses.


MotionCue acknowledges its responsibility, both during and after the term of its appointment, to use all reasonable efforts to preserve the confidentiality of any proprietary or confidential information or data developed by MotionCue on behalf of you – or disclosed by you – to MotionCue.


Our company operates within the rules and regulations set forth by the laws of the United States. This includes our transaction methods, client services, delivery methods and company policies as a whole. Violating or disobeying these laws holds us eligible to be prosecuted in the court of law.

Right of Amendment

Our clauses are subject to change in the near or far future. Our company holds the right to alter any of the clauses we have stated in this article. Therefore, we encourage all clients and customers to frequently check them and make sure they are satisfied, before ordering our services.

Please make sure you understand all the statements made above, before placing your order. If you are unclear, feel free to contact us at contact@motioncue.com. We will not be responsible for any irregularities with client services resulting from the client’s lack of understanding of our rules.

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