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Terms of Use & Privacy Policy

Last updated: [November, 2025]

Welcome to MotionCue. By accessing or using our website and services, you agree to the following Terms of Use and Privacy Policy. Please read carefully, and if anything’s unclear, contact us at info@motioncue.com.

  1. Payment Terms
    • A 50% deposit is required at the time of signing the agreement. This serves as a project initiation payment.
    • Remaining payments follow the agreed schedule and are due within 30 days of invoice receipt.
    • If payment is not made within 30 days, MotionCue may charge a 1% monthly late fee on the overdue amount and pause work until payment is received.
    • All invoices are considered accepted unless disputed in writing within seven (7) days of receipt.
  2. Mutual Cooperation

    MotionCue agrees to use its best efforts to fulfill and exceed your expectations for the deliverables listed.
    You agree to assist by providing all necessary materials, brand assets, feedback, and approvals in a timely manner to keep the project on schedule.

  3. Cancellation of Services

    You may modify, reject, or cancel any part of a project at any time. However, you agree to reimburse MotionCue for:

    • All costs incurred up to the date of cancellation.
    • Any non-cancellable commitments made on your behalf.

    MotionCue will make reasonable efforts to minimize such costs and deliver any completed work up to that point.

  4. Errors & Liability

    We strive for accuracy and quality in all deliverables, but cannot guarantee they will be entirely error-free. MotionCue will correct any significant mistakes caused by oversight or negligence.

    However, MotionCue cannot be held liable for indirect, incidental, or consequential damages, including lost profits, savings, or business opportunities, arising from the use or inability to use our work, even if advised of such possibilities.

    All content supplied by you (text, images, logos, footage, etc.) must be properly licensed or owned by you. MotionCue is not responsible for third-party claims arising from unlicensed materials provided by clients.

  5. SMS Communications

We use SMS/text messaging only to communicate with clients and contacts who have provided their mobile number and consented to receive messages from us. These messages may include appointment reminders, project updates, scheduling information, or other service-related communications.

We do not sell, rent, or share phone numbers or any personal information with third parties for marketing or lead-generation purposes. Phone numbers are used exclusively for direct, service-related communication initiated by the user or related to an existing business relationship.

We do not sell or share personal information, including phone numbers, with third parties for marketing, advertising, or lead generation. Any personal data provided to us is used solely to deliver our services, communicate directly with clients, and support ongoing business relationships.

6. Confidentiality

MotionCue recognizes its obligation to protect confidential or proprietary information provided by clients.

We agree not to disclose or use such information for any purpose other than completing agreed-upon work.

This obligation remains in effect even after the project’s completion.

7. Privacy Policy

    1. Information We Collect

      We may collect the following types of information when you use our website or contact us:

      • Contact Information: Name, company name, email address, phone number, and mailing address.
      • Technical Information: IP address, browser type, operating system, time zone, and usage data such as pages visited and time spent on site.
      • Cookies & Analytics Data: Used to improve website functionality, marketing, and analytics.

      We do not collect sensitive personal data (e.g., political opinions, religious beliefs, health data) or financial information.

    2. Children’s Data

      Our services are intended for users aged 18 years or older. We do not knowingly collect or store information from anyone under 18. If we become aware of such data, it will be deleted immediately.

    3. How We Use Your Information

      We process your data only for legitimate business reasons, including:

      • To operate and improve our website and services.
      • To respond to inquiries and manage communication.
      • To provide project updates, invoices, and customer support.
      • To send marketing communications (only if you’ve opted in).
      • To perform data analysis and research to enhance user experience.

      You can opt out of marketing communications anytime using the “unsubscribe” link in our emails.

    4. Data Sharing & Strategic Partnerships

      We may share limited contact information with carefully vetted third parties (e.g., strategic partners or service providers) solely to improve our offerings or deliver requested services.

      Your data will never be sold, traded, or shared for unrelated marketing purposes.

      All partners are required to handle your information securely and in accordance with this Privacy Policy.

    5. Cookies & Tracking Technologies

      Like most modern websites, MotionCue uses cookies and third-party tools for analytics, remarketing, and advertising optimization.

      These may include:

      You can disable cookies or manage preferences in your browser settings. Note that some site features may not function properly without cookies.

    6. Your Rights & Choices

      You have full control over your personal data. You may:

      • Request access to the data we hold about you.
      • Ask for corrections or deletion (“right to be forgotten”).
      • Withdraw consent for marketing or profiling.
      • Request details on how long we retain your data and with whom it’s shared.

      To exercise these rights, email info@motioncue.com. We’ll respond within 30 days unless restricted by legal obligations or other users’ confidentiality rights.

  2. Data Security

    We use industry-standard security practices and technical safeguards to protect your data against unauthorized access, loss, or disclosure.

    However, no online platform or transmission method is completely secure. MotionCue cannot guarantee absolute data security but commits to promptly addressing any breaches in accordance with applicable laws.

  3. Legal Compliance

    MotionCue operates under the laws and regulations of the United States.

    By using our services, you agree that any disputes or claims will be handled under applicable U.S. law and resolved in relevant U.S. courts.

  4. Right of Amendment

    We may update or revise these Terms and this Privacy Policy from time to time.
    When changes are made, we will:

    • Update the “Last Updated” date at the top of this page.
    • Notify users of material changes via email or a website notice when appropriate.

    Continued use of our website or services after updates constitutes acceptance of the revised terms.

  5. Contact Us

    If you have questions, concerns, or requests regarding these Terms or our Privacy Policy,
    please contact us at: info@motioncue.com